I’m having trouble filling out the intake. Do I have to fill out all the questions?

No! The only questions you have to fill out have the word “REQUIRED” next to them in red letters. However, filling out as much of the other requested information will integrate with our medical records system and help us streamline your evaluation.

I keep getting logged out of online scheduling after scheduling one appointment, but I need to schedule multiple. Why is this happening?

Our scheduling software allows your to select multiple appointment days and times before hitting submit. After selecting your first day/time from the calendar, BEFORE HITTING SUBMIT, continue selecting more days and times. Once all of your desired appointments have been chosen, then hit submit. You should receive an appointment confirmation via text/email within 5 minutes showing all scheduled appointments.

Can I schedule appointments on back-to-back days?

It depends. If you are being treated for lymphedema and are in the intensive phase of physical therapy, then yes. If you are seeking care for an orthopedic injury, the answer is generally no. Please ask your therapist for more information about this.

Can I cancel appointments online?

No. Please call or text Hampton Physiotherapy at (503)-461-9664 or email us at hope@hamptonphysiotherapy.com at least 24-hours before your scheduled appointment to cancel. Voicemails are acceptable forms of cancellation.

Where can I park?

You may park in front of the Oregon Plaza building on NE 20th in the 1-hour, free on-street parking or you may park in the parking lot behind the building in the spaces with reserved number #22, 24, 25, or 29.